What is Salesforce CRM and How Does it Work?
Introduction: Salesforce CRM, a cloud-based customer relationship management platform, has emerged as a leader in revolutionizing how businesses manage customer interactions and drive growth. Renowned for its versatility and scalability, Salesforce CRM offers a suite of tools designed to streamline sales, marketing, and customer service processes. In this article, we explore what sets Salesforce CRM apart and delve into how it operates to elevate organizational efficiency and customer engagement. - Salesforce CRM How Salesforce CRM Works: Salesforce CRM operates on a cloud-based infrastructure, providing businesses with the flexibility to access data and applications from anywhere. Here's a breakdown of its operational mechanisms: Cloud-Based Architecture: Salesforce CRM operates on a cloud computing model, allowing users to access the platform through a web browser. This eliminates the need for on-premise infrastructure, providing scalability and reducing the burden on IT